Shipping policy

Shipping Policy 

This document sets out the shipping policy that applies to customers that make a purchase at alyssawilcoxphotography.net. If you have any questions, please contact Alyssa at alyssawilcoxphotography@gmail.com

Shipping Options & Delivery Costs 
We offer Ground-Priority via USPS and the costs are based on their prices, the weight/dimensions of your package, and where it is going.

Order Processing Time 
The order processing time is different for various items. If it is in the "Ready to Ship", items will ship in 1-4 days unless otherwise notified by email. All other products are custom orders and will ship in 7-10 days unless otherwise notified by email. Pre-orders will ship in the designated time stated in the item description unless otherwise notified by email.

Delivery Address & P.O. Boxes 
Please double check that you have the correct address. We ship only USPS. If there is a question about an address, the customer will be emailed to clarify before the items are shipped.

International Orders 
We don't currently ship international.

Tracking Your Order 
Once your order has shipped, you will be notified via email and that will include a tracking number. For questions, reach out to Alyssa at alyssawilcoxphotography@gmail.com

Returns, Refunds, and Exchanges 
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.